This topic created in 2453 days ago, the information mentioned may be changed or developed.
今年 5 月初机器出问题，发 ticks 一直不给处理，拖了 3 个月我自己去重装系统了，居然给机器关了，没遇到过这么无耻的服务商，垃圾都比这种服务态度强。
 | 1 xami OP 这个是第一份要求修复机器导出数据的反馈，相关 IP 匿了，其他没原文 copy，请谅解我的机器翻译 e 文，不过应该能看懂。 大家都来膜拜下它加的处理态度和响应时间吧。 wei jia Client It's been three months. Are you going to deal with it or not ? Please give me an answer!!! 07/09/2019 (22:10) wei jia Client When ? When ?? When ??? 07/06/2019 (01:28) DirectSpace Staff Staff Hello, We are working on this and will update you shortly. Regards DSN Team DirectSpace | PDX 07/01/2019 (20:24) wei jia Client Please don't delay like this without any moral integrity, provide me with a working machine to use first, you can repair as long as you want! 06/27/2019 (18:57) wei jia Client I need the data of the database inside the VPS ! please copy it to me ! If not for that reason I would have reinstalled the system by myself at tow month ago, and I would not wait for you fix it for tow month !!! Give me this database data first and you can do whatever you want ! 06/25/2019 (20:34) DirectSpace Staff Staff Hello, Is it Ok for us to reinstall your system at this time? Please let us know if we may proceed. Thank you Regards DSN Team DirectSpace | PDX 06/24/2019 (18:02) wei jia Client Can you provide a new machine for me to use? Don't you feel shameful for not handling, not responding and procrastinating without any reason ?! It's going to be two months !!! 06/05/2019 (19:31) wei jia Client What a low level of technology! How long are you going to keep silent? 05/20/2019 (22:49) wei jia Client The server has been out of service for more than 20 days ! How long will it take to fix the problem ! 05/18/2019 (09:23) wei jia Client I changed the ssh port to 24488 , And root is not allowed to log in remotely 05/14/2019 (23:10) DirectSpace Staff Staff Li, Your OS has been corrupted. Have you made any changes before the reboot? Regards DSN Team DirectSpace | PDX 05/13/2019 (08:04) wei jia Client :( I really admire the efficiency with which you handle things ! Ten days to answer a word, So how long will it take to solve this problem ? Is this really technical support ? I think that kind of information should be more accessible to you, not through the customer. Virtual Servers VT Hostname IP Address Operating System Memory Disk ds.odube.com 69.163.34.8 CentOS 7 64-bit 1 GB 40 GB Attachments (1) PISIC28U0XQJPDJ0DT.png 05/12/2019 (20:53) DirectSpace Staff Staff Li, What OS are you running on this VPS? Regards DSN Team DirectSpace | PDX 05/10/2019 (00:29) wei jia Client Is anyone following up on The problem !? This has occurred for more than a week, and I can't access the server always !! I've never seen so such bad Technical Support !!! 05/04/2019 (20:12) wei jia Client Is there something that can't be fixed ? Five days passed without any feedback ! 05/02/2019 (21:05) wei jia Client How long will it take to repair it ? 05/02/2019 (01:09) DirectSpace Staff Staff Hello, We're checking into this and we'll update you shortly. Regards DSN Team DirectSpace | PDX 05/01/2019 (09:22) wei jia Client After I restart the server, I can't access it again !! I try to access it by Serial Console , this is Serial Console Info: Serial Console xx.xxxxx.com (69.000.00.1) The following connection details may be used in any local SSH client. For Windows you can download a free copy of Putty or for Mac/Linux open a terminal and use "ssh [email protected] -p 1329" Expires 00h 56m 38s Address 69.000.00.1 Port 1329 Username console-tTlaUb Password RCpic3KYIMafa But the feedback is as follows , "RCpic3KYIM" Unable to pass authentication: [root@localhost xami]# ssh [email protected] -p 1329 [email protected]'s password: Permission denied, please try again. [email protected]'s password: Received disconnect from 69.000.00.1 2: Too many authentication failures for console-tTlaUb |
| 2 xami OP 忍不了了，数据不要了，前几天我自己重装系统了，今天登陆上去没给任何说明和通知直接给机器都卸载掉了，真是没见过如此厮的. 第二封，只能开骂了，我是没耐心跟它们做朋友了 wei jia Client What fuck !!! Virtual server not found You haven't been able to fix my machine in more than three months !!! I reinstalled the system, and after less than a week you shut it down again ??? I've never seen anything more brazen than you guys , Shut down early. You're not cut out for this business !!! 维护不了你就不要卖这些年付 15$的垃圾机器嘛，日了狗了  |
 | 3 naver1 Aug 12, 2019  1 遇到过一次 hostkvm 的 VPS 内核损毁的，无法启动，数据无法取出。 直接废了。。。 幸亏有备份习惯，每天自动备份到坚果云。 |
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